Privacy Policy

Data Controller

The personal data controller is:

Seller: ZANDA LINIŅA
Registration number: 11097610925
Address: Lāpstu iela 5-31, Rīga, LV-1005, Latvia
Email: info@zandinilamps.lv; zandini76@inbox.lv
Phone: +37126667916
Website: https://zandinilamps.lv/

Personal Data We May Process

The Seller may process the following personal data:

• name and surname;
• email address;
• phone number;
• delivery address;
• billing information;
• payment information;
• order history;
• customer communication content;
• IP address and cookie data, if cookies or analytics tools are used on the website.

Purposes of Data Processing

Personal data is processed for the following purposes:

• accepting and processing orders;
• delivering goods;
• processing payments;
• preparing invoices and fulfilling accounting requirements;
• providing customer support;
• reviewing withdrawal requests, warranty matters and complaints;
• complying with legal requirements;
• ensuring website operation and security;
• sending marketing communications, if the person has given consent.

Legal Basis for Data Processing

Personal data is processed on the basis of contract performance, legal obligation, legitimate interests and consent, where consent is required for a specific type of processing.

Recipients of Personal Data

Personal data may be transferred only to the extent necessary to provide the relevant service.

Personal data may be provided to:

• payment service providers;
• delivery and courier service providers;
• accounting service providers;
• IT and website maintenance service providers;
• state authorities, if required by applicable laws and regulations.

Data Retention Period

Personal data is stored for as long as necessary for the relevant processing purpose.

Data related to orders and accounting is stored for the period required by applicable laws and regulations.

Communication data may be stored for as long as necessary for customer service and for resolving possible disputes.

Marketing data is stored until consent is withdrawn.

Buyer’s Rights

The person has the right to:

• request access to his or her personal data;
• request correction of personal data;
• request deletion of personal data;
• restrict the processing of personal data;
• object to the processing of personal data;
• request data portability;
• withdraw consent, where processing is based on consent;
• submit a complaint to the Data State Inspectorate of Latvia.

Cookies

The website may use cookies to ensure website operation, improve user experience, analyse visits and provide marketing functions.

If analytics or marketing cookies are used, the user is given the opportunity to accept or refuse such cookies, where required by applicable laws and regulations.

Marketing Communications

Marketing communications may be sent only if the person has given consent to receive such communications.

The person may withdraw consent to receive marketing communications at any time.

Website Operation and Security

Personal data may be processed to ensure the technical operation, security and stability of the website, including prevention of misuse, fraud or unauthorised access.

Changes to This Privacy Policy

The Seller may update this Privacy Policy from time to time.

The current version of the Privacy Policy is always available on zandinilamps.lv.

Contact Information

For questions regarding personal data processing, please contact:

Seller: ZANDA LINIŅA
Registration number: 11097610925
Address: Lāpstu iela 5-31, Rīga, LV-1005, Latvia
Email: info@zandinilamps.lv; zandini76@inbox.lv
Phone: +37126667916